Giraffe Childcare Docklands

Frequently Asked Questions

What if my child cries at drop off?

At Giraffe we understand the importance of a smooth transition. We offer a very generous orientation period of up to 3 weeks. During this period, you can come and visit the centre for 3 hours a day and stay with your child while they explore their new environment. This gradual transition makes it easier for you to get to know the staff, building trusting relationships and for your child to settle in smoothly into our Centre.

How will you ensure my child builds an attachment with staff?

As a mum myself, I understand how importance of attachment. At Giraffe, our priority is the child. We have a “no cry policy” whereby children are not left to cry during play, mealtimes nor during sleep times. Our staff will stay with your child, whether it be to pat them to sleep, encourage them to eat or simple stay by their side during play to ensure your child feels safe in their environment where they can explore and grow with confidence.

What does a typical day look like for my child?

Your child’s day at Giraffe is designed to be a blend of learning and fun! They’ll enjoy a mix of structured activities, creative play, story time whether it be with books or puppets, music and outdoor time. Their transitions to rest times are relaxed and nutritious meals are offered every 2 hours. We make sure they’re engaged, learning, and having fun throughout the day.

Can I stay updated on my child's day?

Absolutely! If you have any concerns, you are welcome to call as many times as you like. We are happy to report back on any updates on your child is you feel concerned. We also offer a parent app where you’ll receive updates and photos of your child at the end of the day.

How do you prepare children for school?

Our focus is on nurturing your child’s social and emotional skills. We work very closely with the school in our areas to ensure your child has the necessary skills to transition to school when the time comes. We tailor our school readiness programs to help each child grow at their own pace, giving them the best possible start for the next step in their educational journey.

Will my child have the same teacher all day?

Yes, and we know how important that is! At Giraffe, we understand the importance of continuity of staff for your child. This means your child builds a strong bond with their educator, and you get consistent feedback from the same person when you drop off and pick up. It’s a big part of the personal care we pride ourselves on. To accommodate this our staff, work long days and enjoy a day off during the week. Luckily, we have multiple permanent staff in our room to ensure there is always a familiar face to receive your child in the morning.

Give Your Child theBest Start in Life –Right Here inDocklands

Choosing the Right Childcare Centre is Overwhelming

Jacqui West,Found & CEO

Where Docklands Children Grow

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